Legal notice
Sales company
|
SiRACU |
Representative |
Kikuo Sugita |
Location |
1-28 Zaimokucho, Okazaki City, Aichi Prefecture, 444-0057 |
Tel |
0564-77-4239 |
Email address |
To prevent spam emails, we ask that you contact us using the inquiry form. |
URL |
https://siracu.com |
Required fees other than the product price |
■ Shipping fee
Normal delivery is by Yamato Transport, and shipping fee is 930 yen nationwide. (Excluding some areas and specific cases) ■ Fee The "transfer fee" incurred when transferring money by bank transfer is to be borne by the customer. Please contact each financial institution for details on the transfer fee. |
Delivery time |
After your order is confirmed, it may take up to 20 business days for some products to be packed in a paulownia wood box and signed by the artist. |
Payment Method |
Credit card payment
Bank transfer (shipping after payment is confirmed) |
Returns and Exchanges |
We ask that you refrain from returning or exchanging items for your own convenience.
We take every precaution to control the quality of our products, but if you receive a defective item, please contact us within 7 business days of receiving the item. As items are unique, they cannot be exchanged, but we will exchange them for a different item or produce the same item. If we are unable to reship the item due to delivery issues, we will refund the full amount of the item. Please note that we cannot accept guarantees that exceed the price of the items you ordered. For inquiries about returns, please contact us at the address below. |